Customer Care
Contact Us & Support
Have a question about your order, frame fit, or delivery? Our dedicated studio team in Thane is here to assist you.
WhatsApp Direct
Immediate assistance, UPI order payment receipts, and order updates.
Phone Call
Mon – Sat, 10:00 AM – 7:00 PM IST
Studio & Registered Office
Postal Address
Lens N Frames
Durga Chowk Adarsh Chawl,
Chitalsar, Manpada,
Thane, Maharashtra 400607, India
Email Inquiries
General & Order Inquiries:
support@lensnframes.storeCompliance & Redressal
Customer Grievance Redressal
In accordance with the Information Technology Act and the Consumer Protection (E-Commerce) Rules, all customer grievances regarding purchases, orders, payments, or privacy are addressed directly by our team:
Grievance Designation:Lens N Frames
Address:Durga Chowk Adarsh Chawl, Chitalsar, Manpada, Thane, Maharashtra 400607
Phone:+91 9867361728
All complaints are acknowledged within 48 business hours and resolved expeditiously.
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